Eswatini Posts and Telecommunications Corporation: A Brief Overview

EPTC is a category A public enterprise that provides postal and telecommunications services in Eswatini

Eswatini Posts and Telecommunications Corporation (EPTC) is a category A public enterprise that provides postal and telecommunications services in Eswatini, formerly known as Swaziland. Established by Act No. 11 of 1983, EPTC is divided into four business units: EswatiniPost, EswatiniTelecom, Phutfumani and Eswatini.net. EPTC is responsible to the Ministry of Information, Communications and Technology and competes with MTN Eswatini, a subsidiary of MTN Telecom in South Africa.

In this blog post, we will explore each of the four business units of EPTC and highlight some of their products and services.

## EswatiniPost

EswatiniPost is the postal division of EPTC that offers modern mail service for letters, packets or other postal documents. Some of the features of EswatiniPost are:

- Post boxes, customs clearance, transport insurance or worldwide tracking and tracing

- Money transfer by postal order or money order from person to person through all domestic post offices and also to neighbouring countries like South Africa, Lesotho and Botswana

- Agency services on behalf of other companies such as Eswatini Electricity Company (EEC), Eswatini Water Services Corporation (EWCS), Eswatini Television Authority (ESTVA) or EswatiniTelecom

- Internet Cafés with access to high-speed Internet in all communication centres and selected post offices

EswatiniPost has its headquarters in Mbabane, Mahlokohla Street, Phutfumani Building. You can contact them at 2405 2000 or visit their website at http://eptc.co.sz/.

## EswatiniTelecom

EswatiniTelecom is the telecommunications division of EPTC that offers telecom and internet services. Some of the features of EswatiniTelecom are:

- Phone Spaza system for leasing phone lines for entrepreneurs who wish to offer telecommunication services to customers on a paying basis

- Lunyazi program, a wireless local loop service, offering wireless telephony and internet services on different service levels including Supercharge Lunyazi which provides integrated services digital network access at 144 kbit/s

- Fixed line telephony, mobile telephony, broadband internet, leased lines, virtual private networks, voice over IP, video conferencing and other value-added services

EswatiniTelecom has its headquarters in Mbabane, Mahlokohla Street, Phutfumani Building. You can contact them at 2405 2000 or visit their website at https://sptc.co.sz/.

## Phutfumani

Phutfumani is a domestic and international courier and freight service division of EPTC. Some of the features of Phutfumani are:

- Pick-ups and deliveries according to schedule for contract customers

- Drop off shipments at the existing Phutfumani Couriers offices or the nearest post office for other customers

- Express delivery, economy delivery, road freight, air freight and sea freight options

- Online tracking and tracing of shipments

Phutfumani has its headquarters in Mbabane, Mahlokohla Street, Phutfumani Building. You can contact them at 2405 2000 or visit their website at http://eptc.co.sz/.

## Eswatini.net

Eswatini.net is an Internet service provider division of EPTC. Some of the features of Eswatini.net are:

- Dial-up internet access, ADSL internet access, wireless internet access and fibre optic internet access

- Web hosting, domain registration, email hosting and cloud computing services

- Special school rates for internet access

- Technical support and customer care